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“The internet is down” is a phrase no one enjoys hearing. Beyond the disruption to your day, troubleshooting network issues is also a notoriously frustrating experience. Questions like why is it down, is it us or our service provider, when will it come back up? are common place in this universally shared experience.

Initially labeled Q* for Q Star, Project Strawberry is set to become ChatGPT5 and OpenAI is prepared to launch this update any day now at the time of writing.

AI competition continues to stiffen up, but many would argue OpenAI has a commanding lead in the AI space with it’s a comparatively more mature model that many believe is more accurate than competitors such as Google’s Gemini and Microsoft’s CoPilot.

Unless you’ve been living under a rock for the past week, you’re probably well aware of the worldwide outage that occurred last Friday effecting millions of Windows users and causing disruptions for airlines, healthcare facilities, banks and more.

CrowdStrike, a cybersecurity technology company that provides endpoint protection and cyberattack response services to numerous Fortune 500 companies was behind the outage which was linked to a software glitch.

Love it or hate it, internet connectivity in everyday devices is here to stay. Whether you’re a staunch believer that “smart” devices are unnecessary or if you are just waiting for the day when the 1999 Disney movie “Smart House” becomes a reality (minus the over reactive AI of course) – chances are you have some devices in your home or office that are connected to the internet just like your laptop or desktop computer is and that means they need to be managed in almost the same way from a cyber threat perspective.

With Amazon’s Prime Day starting next Tuesday we know a lot of people will be interested in taking advantage of any laptop sales the e-commerce giant will have available to refresh an older device or bump up to better hardware, but is this the best time to buy a new laptop?

There are actually several times throughout the year we see laptop (and devices in general) sales spike, including:

Back-to-School Season (July to September): Retailers often offer discounts to attract students and parents preparing for the school year.

If technology audits aren’t a regular part of your business planning or you’re not sure where to begin, today’s article will include advice on both the process of conducting a technology audit and what your technology audit report should include when you’re done.

Software creator CDK Global experienced a ransomware attack last week that left auto dealerships that use the software they distribute (Dealer Management System or DMS) unable to process car sales as they normally do.

The DMS software is used by over 15,000 dealerships nationwide and not only helps car dealerships quickly process applications but also provides dealers with the ability to manage customer relationships and service solutions such as maintenance contracts, car rebates and even tracks dealer inventory.

Microsoft Outlook is a feature found in their Office line of software and can be used standalone or as part of your overall Microsoft 365 subscription package. It can be used as a mobile app, a desktop app or even within your browser and has many competitive features that make managing your business’s email easier such as tie ins to your Microsoft calendar automatically (including the ability to schedule Teams meetings right from Outlook) and automatic access to OneDrive to make sending files you’re actively working on more convenient.

If you’ve purchased a new laptop recently (or if you’re in the market) you may be wondering what to do with the fresh new start you now have on your hands.

However, there is the matter of your old laptop before you do anything with your new one, before you send it to e-waste or hand it off to the next person you want to make sure any files you’ll need now or in the future have been taken off of it and stored either directly onto your new device, into cloud storage, or even onto a portable hard drive.

In today's digital age, businesses face an ever-increasing number of cyber threats. As cybercriminals become more sophisticated, the need for robust and proactive security measures has never been greater. One of the most effective strategies for safeguarding business assets and sensitive information is continuous monitoring.